Who we work with

Total Voice Lincolnshire offers a wide range of services for adults, children and young people using social and health care services in Lincolnshire.

Mental Health

VoiceAbility works in both secure settings and in the community to ensure that your voice is heard. Our Independent Advocates work individually to set goals and work towards them in a clear and logical way. You are fully involved at all times and kept at the centre of decisions about your own care and treatment.

Learning Disabilities

Total Voice advocates are trained to work in a flexible and innovative style, working to support the abilities and challenges that you have. This includes providing information in formats that are easier to understand like easyread, makaton, wigit, talking mats, audio files and more.

Some people with a learning disability also have a mental health illness; this is usually called dual diagnosis and VoiceAbility work with a large number of people for whom this is the case. We are always sensitive to additional challenges that you might face and we devise tailored, individual plans to meet your needs.

Autistic Spectrum Disorders

Many of our services working with people with learning disabilities include people who are on the autistic spectrum and we work hard to ensure that your individual needs are met.

For example, where possible, our offices are kept free from unnecessary furnishings and clutter and the levels of noise, light and temperature can be adjusted. We also have materials that we can use when communicating which can help to provide positive sensory experiences.

Physical Disabilities, Sensory and Communication Impairments

Having a physical disability, a sensory or communication impairment brings with it a range of challenges that can affect every part of your life.

VoiceAbility works with you in a way which is suitable for your abilities and will agree an advocacy plan, detailing what outcomes you want to achieve and how you can work towards achieving them.

Our advocates and project staff are trained in the use of a wide range of communication methods including makaton, visual aids or easyread documents.

Acquired Brain Injury

Acquired Brain Injuries can be caused by a trauma to the brain (e.g. a fall or accident) or an injury since birth (e.g. a stroke or tumour). The causes of an ABI are varied, as are the long term effects. If you have an ABI, you may want support to make an informed decision about accommodation or services that you could access in order to increase your independence and manage your rehabilitation. Whatever the situation, if you want to work with Total Voice Lincolnshire in order to have greater choice and control over your lives, we will endeavour to help your wherever possible.

Serious Physical Illness

In many of our services, the reason why somebody needs an advocate is due to a serious physical illness. If you become seriously unwell and are unable to make decisions about medical treatment, for example, an Independent Mental Capacity Advocate would be brought in to check that everything was being done to make a decision that was in line with your wishes.


Advocacy can be vital to you if you have dementia if other people are not understanding your needs or listening to your point of view. Often rights are not taken into account and professionals make ‘best interest’ decisions without having taken the time (and in a lot of situations not having the time) to find out everything they can to support a person centred decision.

Age UK are specialist advocacy providers to people with dementia. Their specialist independent advocates are on hand to make sure that you are at the centre of decisions about you.


Within the Care Act 2014, Carers now have the right to access independent advocacy. If you are currently going through a Carers’ Assessment, you might be able to get an advocate. Speak to your assessment team to understand if Total Voice can support you.

Total works with a range of people and the specific conditions that we have listed above are by no means exhaustive or exclusive.

Our goal is to work with every single person who is disadvantaged or vulnerable in Lincolnshire

If you are unsure about whether we have a service that can support you, please contact us and one of the team will be able to help you find out the right information.